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"The PACE Regulatory Guide provides timely and comprehensive coverage of current and emerging regulations that impact our industry. The tool is a 'must have' for any company using or providing a teleservices channel; especially for those conducting business in multiple states." - Mark Boehmer, 360CRM "An indispensable tool for today's teleservices compliance professional" - Tim Searcy, CEO (Accent Marketing) |
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"I have been using the PACE Regulatory Guide for several years now and have found it to be a very valuable tool for researching state and federal telemarketing laws. The information is updated and timely and collected in a "user friendly" format. It is a comprehensive look at the ever-changing legislative landscape and a "must" use for anyone involved in teleservices today." - Noreen Kaminski, Vice President Government Affairs (DialAmerica) |
$899 PACE Members
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Click On Compliance! Put all the compliance information you need at your fingertips with the industry's only current and comprehensive online guide to regulations governing the U.S. teleservices industry. Companies today are expected to comply with a plethora of registration, do-not-call, autodial, and related telephone solicitation laws. There’s really no choice… As a result, telemarketing companies are constantly seeking up-to-date information. The Regulatory GuideSM is the one-stop online source that enables teleservices professionals at all levels to make and receive calls, secure in the knowledge they have access to the latest rules and regulations governing their industry. Available as a service to online subscribers, the Regulatory GuideSM is the first guide of its kind to publish and regularly update all the pertinent information in a single source. The Regulatory GuideSM,created by Quality Online Solutions has been the industry's bible since 2003. (www.QualityOnlineSolutions.com) |
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$1699 PACE Members
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How wisely do you utilize your time? It’s a pertinent question, as time is your most important asset. For example, if you telemarket across the United States, chances are you have to fill out many Commercial Registration forms just for the privilege of picking up the phone and dialing. Each of these forms is voluminous, with little or no uniformity in terms of what information is required, or in what format it needs to take for submission. It doesn’t make for efficient time utilization. The Registration Guide, however, makes it easy to take control of the Commercial Registration process! Our online service lets you input all the necessary information simply with Intuitive Instruction. Furthermore, our system automatically populates ALL Commercial Registration forms, then lets you print them out filled, with instructions, for submission. The Guide also provides valuable tips and tools to guide you all along the way, making sure all the answers you need are right at your fingertips. |
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"Operating a contact center in today's highly regulated environment is challenging. Keeping abreast of all the federal and state regulatory is a daunting task and the PACE Regulatory Guide makes that task possible. The assurances you getting from timely updates and quick easy guide to find all of the regulations makes every penny of the cost worth it." - Jason Fine, President (121 Direct Response) |
$399 PACE Members |
Click on compliance! Put all the compliance information you need at your fingertips with the industry's only current and comprehensive online guide to regulations governing the Canadian teleservices industry. As of September 30, 2008, companies need to comply with a plethora of registration, do-not-call, autodial, and related telephone solicitation laws. There’s really no choice…you must comply or face what can be severe consequences. As a result, Canadian telemarketing companies are continuously seeking up-to-date information. The Canadian Regulatory GuideSM is the one-stop online source that enables Canadian teleservices professionals at all levels to make and receive calls, secure in the knowledge they have access to the latest rules and regulations governing their industry. Available as a service to online subscribers, the Canadian Regulatory GuideSM is the first guide of its kind to publish and regularly update all the pertinent information in a single source. |
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“The Charitable Fundraising Regulatory Guide is a must have for any company that engages in charitable fundraising. It puts all of the state fundraising laws at your fingertips.” - Jim Beuoy, Director of Quality Assurance & Corporate Compliance (OKS Ameridial)
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$899 PACE Members |
Charitable compliance begins here. Divided into two sections - Professional Fundraiser and Charities That Self-Fundraise - the new Charitable Fundraising Regulatory Guide is the first of its kind to publish and regularly update all pertinent information in a single source. Furthermore, it’s the only current and comprehensive online guide to regulations governing the U.S. professional fundraising industry. Companies today are expected to comply with a deluge of registration, disclosure, bonding, reporting, contract, and financial requirements unlike any other industry, with severe potential penalties for noncompliance. More importantly, charitable organizations must instill confidence in potential donors. Those utilizing professional fundraisers have a vested interest in selecting companies that know and follow the law. Up-to-date information is essential for professional fundraisers and charities. The Charitable Fundraising Regulatory Guide is the one-stop online source that enables them to make calls for charitable donations, secure in the knowledge they have access to the latest rules and regulations governing their industry. |
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The Professional Association of Customer Engagement (PACE) is the only non-profit trade organization dedicated exclusively to the advancement of companies that utilize contact centers as in integral channel of operations. PACE members include companies with inbound or outbound contact centers, users of Teleservices, trainers, consultants, and equipment suppliers who initiate, facilitate, and generate telephone, internet, and e-mail sales, service, and support. Founded in 1983, the Professional Association of Customer Engagement (PACE) represents more than 4,000 contact centers that account for over 1.8 million professionals worldwide. Contact centers offer traditional and interactive services that support the e-commerce revolution, provide specialized customer service for Fortune 500 companies, and generate annual sales of more than $900 billion. PACE provides leadership in the professional and ethical use of the telephone for conducting business and is committed to serving the needs of its members, recommending the highest standards of quality for the channel and protecting the rights of consumers. Members benefit from PACE's strong advocacy at the national and state level; advanced and timely educational opportunities and business-building events; advocacy and support in the public realm. www.PaceAssociation.com - Regulatory Guide Support - 516.656.4191 |
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